CRVA (Caravan, RV & Accommodation Industry of Australia) is the peak national tourism body representing the Caravanning & Holiday Parks Industry. As part of its charter, CRVA runs a National Accreditation Program.
CRVA's National Accreditation Program is a Tourism Accreditation Australia Ltd (TAAL) scheme, to improve business standards for tourism businesses. CRVA's National Program also has a Master License under the Federal Government's National Tourism Accreditation Framework (NTAF).
To become an accredited business, caravan holiday parks must comply with certain standards, including legal compliance, environmental management, customer service, risk management and maintenance. These businesses display the 'tick' to show that they are a CRVA accredited business.
Currently, 391 individual caravan holiday parks are accredited under CRVA's National Accreditation Program, while other parks throughout Australia may be also accredited under different schemes.
If accredited businesses wish to also display the T-QUAL logo they must in addition to satisfying national accreditation requirements complete additional processes set out by the National Tourism Accreditation Framework (NTAF). (For parks wishing to know more contact us)
What are the benefits of staying in an accredited park?
- Is committed to providing you with a quality service.
- Adheres to stringent security and safety measures.
- Abides by a code of conduct for customer service, complaints handling and general feedback.
- Has procedures and schedules in place for regular maintenance, cleaning and repairs
- Implements procedures to minimise risk, and has emergency and evacuation procedures
So, when you choose caravan holiday park accommodation, look for the tick!